Childcare operating intelligence

Protect subsidy revenue.
Find compliance gaps before inspection.

hayway turns attendance, staffing, billing, and state rules into a ranked daily action list. Your director sees what needs attention, why it matters, and what to do next.

Keep your current childcare software while hayway runs the pilot alongside it at one site.

  • Runs alongside your state system
  • Director-approved actions
  • Founder-led migration
  • Month-to-month plans
Live
Reconciled

Add coverage in Infant A at 7:30a

Forecast: 9 infants, 2 staff scheduled

Review recommendation
hayway Flow™
Ranked decision queue
Billing
Invoices reconciled
Live ratios
Staff-to-child, by room
Subsidy risk
Voucher absence watch
Daily sheets
Meals, naps, photos
Compliance
Cert and file checks
The problem

Submitted is not reconciled.

The state portal shows attendance was submitted. It does not tell you whether the care was paid correctly.

The state paid less than expected.

A deposit lands, but no line item explains which child, day, or rate caused the difference.

The audit issue is still open.

A finding was noted last month. No one was assigned, and it is about to repeat.

Next week's coverage is short.

Thursday morning is one teacher under ratio in Infant A, and nobody has flagged it yet.

How Flow works

A short, ranked list of decisions

  1. 1

    Reads current records

    Attendance, staffing, ratios, and reservations.

  2. 2

    Ranks decisions

    The few things that actually need a call today.

  3. 3

    Explains the evidence

    Every card carries the facts, timing, and alternatives.

  4. 4

    You decide

    Accept, reject, or defer. The director stays in control.

  5. 5

    Tracks the outcome

    Flow checks whether the decision actually helped.

Flow recommends. Your director decides. It never publishes a schedule, moves a child, or files a claim on its own.
Today's decision queue3 open
  • Add coverage in Infant A at 7:30a

    Forecast: 9 infants, 2 staff scheduled

    Review
    AcceptDeclineDefer 2h
  • Twos room trends over ratio Thursday

    3 drop-ins confirmed, 1 teacher on PTO

    Review
    AcceptDeclineDefer 2h
  • Break window safe at 1:15p

    Room stays in ratio with floater cover

    Review
    AcceptDeclineDefer 2h

Illustrative preview. Every real recommendation shows its reasons.

Get Paid Right

Know what the state actually paid

  • Prepare claim records from attendance
  • Review billed versus reimbursed
  • Surface confirmed shortfalls and pending amounts
  • Monitor voucher-risk patterns
Get-Paid-Right
This month
Billed to the state$28,400
Reimbursed so far$24,950
Awaiting the state
$3,450
Confirmed shortfall
$0

2 vouchers at risk, nearing the monthly absence cap. Act before the slot terminates.

Reconciliation runs alongside your state system, no certified e-filing.

Stay Ready

Turn inspection risk into this week's actions

  1. 1

    Weekly audit

    A repeatable sweep for missing or expiring records.

  2. 2

    Assigned owner

    Every gap gets a name.

  3. 3

    Due date

    And a deadline that is tracked.

  4. 4

    Evidence

    Attach what proves it was fixed.

  5. 5

    Closure

    Confirmed closed, repeat-failure watched.

Not a compliance guarantee: a repeatable process for finding gaps, assigning corrections, and proving closure.
Stay Ready · Weekly sweepThis week
Immunization records2 expiring
Staff CPR certificationDue Friday
Incident follow-up1 open
Corrective actions closed3 this month
Every gap gets an owner, a due date, and attached evidence before it closes.
The platform

Everything it takes to run your center

Flow leads the day. The full childcare-native platform is underneath it.

Billing

Recurring invoices, private-pay and subsidy, parent self-checkout.

  • Flat-rate, hourly, drop-in, and sibling discounts
  • Subsidy claims and copays reconciled against attendance
  • Employer seats and scholarships billed as third-party payers
Explore billing

Attendance

Digital check-in, live ratios, point-in-time evidence.

  • PIN, QR, and passkey check-in with offline tablet sync
  • Live staff-to-child ratios by room
  • Point-in-time records for subsidy and licensing reviews
Explore attendance

Scheduling

Staff scheduling with Smart Fill and timesheets.

  • Smart Fill schedule builder and timesheets
  • Open-shift broadcast to your approved bench
  • Break protection that keeps rooms in ratio
Explore scheduling

Compliance

Immunizations, ratios, incidents, corrective actions.

  • Audit-readiness scanner for certs and health files
  • Incident reports with director approval and e-sign
  • CACFP meal-claim tracking
Explore compliance

Parent app

Payments, messaging, daily sheets, tax statements.

  • Daily sheets with photos, meals, and naps
  • Messaging auto-translated into 10 languages
  • Pay, sign, and download year-end tax statements
Explore parent app

Teacher app

Run the room from a phone; posts reach families.

  • Check-in and check-out with the live room ratio
  • Meal, nap, and safe-sleep logs with allergy flags
  • Posts and photos flow straight to the parent app
Explore teacher app
Switching

A migration you can verify

Supported imports

Families, children, and staff by validated CSV.

Verification

The full file is checked before anything is written.

Parallel review

Run alongside your current system while you confirm.

Go-live

Families are invited only once it is verified.

You keep using the required state system. hayway runs alongside it.
Security & privacy

Children's data, protected at every layer

A child's file is some of the most sensitive data a family ever hands over. hayway defends it in depth: isolated per center, encrypted where it matters, scoped to who genuinely needs it, and logged so access stays accountable.

Your center, walled off from every other

The separation between centers is enforced in the database with tenant and role controls, not just on the screen, so each center's children, families, and finances stay scoped to that center.

Extra locks on the most sensitive details

Medical alerts, allergies, custody and incident notes, Social Security numbers and bank details each carry an added layer of field-level encryption at rest, so those fields are not stored in plain text alongside the rest of the record.

Access scoped to the role

Teachers see only the children in their assigned room. Directors see their own center. Parents see only their own child. Least-privilege by default, and nobody can hand out access they don’t already hold.

FERPA-style disclosure trail

Every view of a sensitive record and every disclosure to a parent is logged FERPA-style, with court-ordered custody restrictions enforced. You can answer who saw what, and when, without reconstructing it after the fact.

Signed incident reports lock

Once a parent signs an incident report, it locks from edits. Families and your center keep one stable, signed record of exactly what happened, with no quiet revisions later.

Two-step sign-in that survives staff turnover

Staff sign-in supports phone codes and passkeys, with backup codes so a lost phone never locks anyone out. Turn it on for everyone or just for leadership when you’re ready.

Strong, modern security without the enterprise overhead. We don’t sell or share family data, and access is scoped to the people who genuinely need it. To be straight with you: this is serious protection, not a HIPAA covered entity or end-to-end encryption, and we won’t claim otherwise.

Meet the founder

Built by a process engineer and daycare parent

Bringing process-improvement methodology, flexibility, and transparency to your center.

Jalil Hay
Founder · Floyds Knobs, Indiana
  • Six Sigma Green Belt and structured problem solving
  • Lean and 5S, root cause analysis, DOE and GR&R
  • Fifteen years leading and training operations teams
  • High-volume hospitality, from back-of-house trainer to sous chef
  • Studying Data Science at IU Southeast
  • A daycare parent on the other side of drop-off
The 60-day pilot

A paid 60-day revenue assurance pilot

Who it's for

Licensed Indiana and Kentucky centers with a meaningful subsidy population and a lean office team.

What's measured

Dollars identified, dollars actioned, dollars confirmed received, record corrections, and admin hours. Deliverables, not revenue promises.

What it requires

Your claim records and the state payment report for one completed month, one pilot owner, and a weekly review.

$275 per site per month, billed month to month · founder-led setup included · no free pilot, no performance guarantee. Capacity is limited to three concurrent pilot sites.

Pricing

One flat price per site

Priced per site, month to month, with no long-term contracts.

MonthlyAnnually (Save)

Home

For licensed-exempt and registered home providers: billing, attendance, and families from your phone. One home program.

$12.50/ site · mo

billed annually

  • Up to 8 active children · 1 staff account
  • Billing, invoicing & autopay
  • Digital check-in & attendance
  • Parent app + in-app messaging
  • Documents & e-sign
  • Year-end tax statements

Home Pro at $29/mo adds subsidy claim tracking and state remittance reconciliation.

Get started

Starter

For a single site: basic billing and the daily essentials. Unlimited children, one location.

$45/ site · mo

billed annually

  • Unlimited enrolled children · 1 site
  • Core child & family profiles
  • Digital check-in & attendance
  • Flat-rate billing, invoicing & parent self-checkout
  • Leads, tours & waitlist (basic CRM) + in-app messaging
  • No parent app · 200 AI actions + 250 texts / mo included
Get started
Most popular

Pro

Everything for growing centers and multi-site orgs: subsidy, scheduling, parent app, AI Co-Director, procurement, and unlimited sites.

$247.50/ site · mo

billed annually

  • Unlimited children · unlimited sites
  • Hourly & age-based billing + subsidy claims, voucher-risk & CACFP
  • Staff scheduling with Smart Fill & timesheets + parent app
  • Document vault & e-sign + accounting export
  • Multi-site rollups, AI Co-Director, procurement & compliance suite
  • Custom domains & white-labeling · 1,500 AI actions + 3,000 texts / mo
Get started
Free

Sitter: free for a single family's babysitter or nanny

Individual babysitters and nannies get a free hayway account. Start one yourself, or accept a family's invite from the parent portal. Log every session, send payment requests, and hand the family a clean year-end summary for their records. No subscription.

Free single-family account · no card required · grows into Home at $15/mo when you take on more families.

Prices are per site, per month. AI actions and texts beyond your plan's monthly allowance bill at $0.10 per action and $0.02 per text. Card payments include a 1.5% platform fee and ACH a 0.4% fee (capped at $2) on top of standard processing. No long-term contracts.

FAQ

Questions, answered

Straight answers about pricing, payments, data security, and how hayway fits your center. Can't find what you need below?

Starter is $50 per site per month (unlimited children, one site, basic billing, no parent app). Pro is $275 per site per month and includes the parent app, subsidy tools, AI Co-Director, procurement, and more. Pro supports unlimited children and an unlimited number of sites, and each site is billed separately at $275 per month. Pricing is per location, and annual billing saves 10%. Each plan includes a monthly allowance of AI actions and texts; usage beyond it bills at $0.10 per AI action and $0.02 per text segment, billed monthly, never as a hard cutoff. No long-term contracts.

Still have questions? Get in touch

The way in: a 60-day pilot

Run billing, attendance, subsidy records, and family workflows together.

Billing, enrollment, attendance, compliance and the parent app on a single childcare-native record, with no re-keying a child into five tools. For Indiana and Kentucky claims, hayway reconciles against recorded attendance and flags configured voucher-risk patterns for review. The 60-day pilot runs alongside your current software at one site, so you see the reconciliation value before moving anything else.

No long-term contracts. Built in New Albany, Indiana.